FAQ

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Does AIR SHIELD produce ozone?


No ozone or other harmful pollutants are produced by AIR SHIELD. Using state of the art UV-C LEDs which produce UV light in the band between 200 and 280, harmful germs are eliminated without producing ozone. This ensures clean, safe air without strange ozone odors and health risks like asthma.




Is AIR SHIELD harmful to your skin and eyes?


AIR SHIELD comes with an infrared sensor that automatically shuts down when a human or pet comes within 1.3 feet of the device. UV-C is ultraviolet light in the range of 200 to 280 with mild penetration and does not cause damage to objects and eyes further than 1.3 feet away.




What is the principle of AIR SHIELD sterilization?


At present, ultraviolet sterilization is one of the most effective sterilization methods in the medical industry. With UV-C band LEDs, bacteria and viruses can be eliminated in a few seconds, including the eggs and mites of many organisms.




What is the service life of AIR SHIELD?


AIR SHIELD devices can kill 99.9% of Viruses on an air conditioning filter within an hour, so with four hours of daily, continuous use, AIR SHIELD can protect your home or business for up to five years.




How long is warranty of AIR SHIELD?


3-Year Full Warranty: Full coverage is guaranteed on AIRSHIELD's equipment for 3 Years after your purchase.




Can I return AIR SHIELD?


AIR SHIELD comes with a 30-day, money-back guarantee: If you are not satisfied with our product, we offer a full refund within 30 days of your purchase, no questions asked. Installation fees are not included in this refund.




Does AIR SHIELD have to be installed by an electrician?


Installation in commercial properties requires an electrician because their electrical systems are different from residential use. For residential homes, AIRSHIELD can be installed on your own without the need to modify the electrical system. As most American homes have electrical sockets nearby the air conditioner filters, AIRSHIELD can be simply installed within 40 minutes.




Why should AIR SHIELD be installed above the AC-filter?


Using UV-C on a fixed flat surface is the most effective method of UV-C sterilization. In most cases, UV-C can kill the influenza virus within 5 to 10 seconds. Without a filter the UV-C does not have enough time to completely sterilize the air and its germicidal effect will be greatly reduced.




With AIR SHIELD installed, do I still need to change the filter?


We recommend using a filter with a density index (MERV rating) of 13, because this level of filter can ensure effective capture microbes and bacteria in the air. With this filtration, AIR SHIELD devices can most effectively eliminate harmful germs.




Can AIR SHIELD kill mold in my home?


The UV-C light that AIR SHIELD uses has been scientifically proven and professionally certified to eliminate mold and its spores. After 20 minutes of exposures to UV-C light, 99.9% of the mold is killed.




How many square feet does one AirShield kit cover?


One AirShield Kit (two UV Gates) covers 30,000 cubic feet, sanitizing the air in your home or business.





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